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Privacy Policies & Terms of Use

Privacy Policy Statement

AAT is committed to respecting your privacy and protecting your personal information. Any personal information acquired by AAT will not be used for any statistical or advertising purposes nor will it be disclosed to any third party. AAT ensures that your personal information will remain private, confidential, and secure. When you visit our website/apps, we will not collect your personal information unless you choose to use and receive our products and services that require it. For transactions involving credit cards, AAT will use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.

Location Data - Privacy

AAT may request and then obtain User Location data in its mobile applications. We collect the data only when our applications are in a foreground state or in background state only when you have granted us permission to do so. We collect the location data periodically depending on the feature requirements when the app is on through the GPS module in your phone. We will collect it to record your movements for your own reporting or we will collect it to find what other of your assets are near you. The data is not shared with any third parties, it is only made available through your AAT login in your account or the Driver account that was created for you. This data is reporting your movements because you have consented to do so to prove your own due diligence. There is a notification on each of our Apps letting Users be aware of this as well. You can select to not use the app or go to the permission section and disable this feature. In most of our Apps you have to enable/start this feature by pressing a button, and stop it by leaving a zone or pressing a button as well.

Disclaimer of Liability
The AAT Website/apps contains general information and may include errors, omissions, inaccuracies and typographical errors. AAT assumes no liability or responsibility for any such errors, omissions or inaccuracies or any other limitation that may arise in the AAT Website/apps. AAT does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained on the AAT Website/apps. The AAT Website/apps content should not be relied upon for any personal, commercial or financial decisions and you should consult an appropriate professional for advice based on your specific circumstances. AAT may make modifications and/or changes to the AAT Website/apps at any time without notice.

THE AAT WEBSITE/APPS are PROVIDED "AS IS” AND "AS AVAILABLE" AND IS USED BY YOU STRICTLY AT YOUR SOLE RISK. AAT, ITS AFFILIATES AND SUBSIDIARIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS OR ACCURACY OF THE INFORMATION CONTAINED ON THE AAT WEBSITE/APPS FOR ANY PURPOSE. ALL SUCH INFORMATION IS PROVIDED WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESSED OR IMPLIED. AAT, ITS AFFILIATES AND SUBSIDIARIES DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO SUCH INFORMATION, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AND ALL WARRANTIES AND CONDITIONS WHICH MAY BE IMPLIED BY STATUTE. IN NO EVENT SHALL AAT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE AAT WEBSITE/APPS, ANY INFORMATION OBTAINED THROUGH THE AAT WEBSITE/APPS, THE USE OF AAT PRODUCTS, OR THE USE OF SUCH INFORMATION.

References and Links
The AAT Website/apps may refer to other individuals, companies, entities, organizations, products or services and such references do not and shall not imply any endorsement or recommendation of such individuals, companies, entities or organizations or their products or services by AAT. The AAT Website/apps may contain links or other access or references (collectively the “Links”) to other Web sites. These Links are supplied to you merely as a convenience and the inclusion of any Links to a third-party Website/apps does not imply any approval or endorsement or recommendation of that third party or related information, products or services. You accept all risks, losses and damages as a result of your use of the foregoing referenced entities, products, services and Links.

Additional Terms
AAT may modify or change these Terms of Use at any time without notice. It is your obligation to review these Terms of Use each time you visit the AAT Website/apps. If any part of this agreement is found to be invalid or unenforceable by a court of competent jurisdiction pursuant to applicable law, then such invalid or unenforceable term or condition will be deemed superseded and replaced by the term or condition that most closely matches the intent of the original term or condition. In any event, the remaining provisions in these Terms of Use shall continue in full force and effect. To the extent that you view or copy or use information on the AAT Website/apps, in consideration of AAT’s authorization of such viewing, copying or use, you agree that any dispute arising out of such viewing, copying or use shall be governed by the laws of the Province of Ontario and you consent to the exclusive jurisdiction and venue of the courts located therein. Notwithstanding the foregoing, either party may apply to any court of competent jurisdiction for injunctive relief. Except as otherwise specified, these Terms of Use and our Privacy Policy Statement, constitute the entire understanding between you and AAT with respect to the AAT Website/Apps and its use and supersedes all prior understandings between you and AAT with respect to the AAT Website/Apps.  These Terms of Use were last updated on September 30 2006

Terms of Use 

Please Note: Before Buying 

Some of the services and information provided by AAT and the AXON Intelligent Vehicle Interface are not supported by all vehicles. Some vehicles may not support such information such as fuel level, odometer, Vehicle Identification Number (VIN)

AAT does not provide the service of door-lock and door unlock, disable vehicle in case of theft; for ALL vehicle types. However, AAT is capable of providing this service to some vehicles.

If the user wishes to implement these functions then they are kindly asked to contact AAT so that security features are established before these commands are sent back to the vehicle. 

AAT claims that all Diagnostic Trouble Codes (DTC) from any Vehicle that monitors them on their own vehicle BUS can also be displayed the user’s private AAT web-site. AAT does not advise that vehicle users rely solely on the AXON Intelligent Vehicle Interface unit to service their vehicle and AAT does not take any responsibility for any vehicle damage that may occur due to failure to display DTC’s, or failure to display any other information, or failure to send any alerts. 

AAT also claims that a GPS position and web services based on GPS position through the AAT monitoring web-site will be available. A customer’s location may be an important factor as to how well the AXON unit works. A good rule to adhere to is that if your cell phone works in a certain area then the AXON will probably work well in that area as well.

The AXON Intelligent Vehicle Interface unit has the potential to store GPS information if the driver is going through a “dead reception” zone or an area with little or no GSM coverage. The unit will save an undefined number of non-transmitted messages and re-transmit them at the next available point with good GSM (cell-phone) reception. AAT will not be held liable for any claims arising out of data that was lost. Data can be lost for a number of reasons that do not have anything to do with AAT. AAT will not be held responsible for third party services or equipment that fails to transmit or hold data. Customers are asked to decide upon a transmission interval that suits their individual needs, and monitor the site regularily to ensure everything is working to their satisfaction. The monthly payment amount also relies on the time interval of data transmitted. Therefore, the more frequent the data transmitted, the more expensive will be the monthly wireless costs. If a user wishes to alter their AXON units settings they may contact AAT to have it re-programmed or changed. 

If the user wishes to hide the AXON Vehicle Interface in their vehicle then they may need additional assistance from AAT. If the Customer wishes the AXON unit become hard-wired to the vehicle, then AAT assumes no liability for any vehicle damage resulting from installation. If the AXON unit is hard-wired then we can also make an effort to make sure all the information and different functions are enabled and functioning properly in the vehicle if the customer so desires. If AAT provides installation we will need to see a customer ID and proof of vehicle ownership/lease contract, or a written consent from the vehicle owner/leasee. 

If the customer wishes to install the AXON unit in a heavy truck a different connector will be needed. If a unit is purchased with the inappropriate connector then please contact AAT to exchange the connector. 

The AXON unit may be installed and discreetly placed under the dashboard by the customer. Depending on the make of the vehicle and the location of the OBD2 connector it may be possible to hide the AXON Unit in the vehicle without it being hard-wired in a hidden location.

AAT does not provide any monitoring services yet of any kind. It is the user’s/customer’s sole responsibility to track their vehicle. Should monitoring services be requested please do not hesitate to contact AAT. 

Monthly charges do apply. Yearly plans may be purchased ahead of time. Occasionally additional roaming fees and over-usage of data fees may be passed forward from the GSM network provider to the end customer. 

AAT reserves the right to disconnect the customer at any time if payments are not met. Once payments are made the customer may be reconnected at any time.

IF GPS Information or any desired information is not displayed for a certain vehicle then the user may return the un-damaged unit within ten (10) days for full re-imbursement less shipping charges. The customer has ten (10) days to determine if the AXON is functioning correctly for their intended use. If the unit is returned after ten (10) days the customer will not be reimbursed for the cost of the AXON unit and unused SIM charges and will forfeit the prepaid monthly SIM card charges for the month(s) the AXON was held by the purchaser. The customer will also forfeit all shipping costs. If the AXON unit is returned after ten (10) days there will be no refund offered by AAT.  

Discontinuation of Service

Upon the discontinuation of service or contract termination with AAT, AAT will no longer be obliged to service the AAT hardware within the installed vehicle. It is the responsibility of the customer to take their own precautions to properly uninstall the hardware or arrange for AAT or any other party to uninstall the hardware upon end of the AAT service agreement. AAT will not be held liable for any negligence on the part of the customer from the resulting potential damages the hardware may be suspected to cause after service with AAT has been discontinued.

If you wish to aid AAT in obtaining more information from your vehicle that is currently not available please do contact us.

AAT grants its product to customers who wish to monitor their own vehicles. Everyone has a right to monitor their personal property in whichever way they please in order to acknowledge that it is being used correctly. AAT does not assume any responsibility for nor does it condone the use of any of its products to be used to invade the privacy rights of others or to be used with any other malicious intent. AAT assumes all vehicle owners will be knowledgeable of the fact of whether their vehicles are equipped with the AXON Intelligent Vehicle Interface. AAT also assumes that customers buy the AXON Intelligent Vehicle Interface to protect only their own personal property. AAT acts as only a signal provider and it is at the discretion of the firms, owners, and people who lease, rent, sell, or loan their vehicles as to whether they should inform the customers, employees/vehicle operators that their driving behavior is being monitored.   

Accompanying Product Document

Under no circumstances shall AAT or any of its affiliated companies and employees be responsible for any loss of data or income/asset or any special, incidental, and consequential or indirect damages howsoever caused.

The use of the AXON Intelligent Vehicle Interface is not a preventative measure to solve vehicle theft, misuse, or maintenance. It is designed and built to aid in the solving and dealing with such matters.

The contents of this document are provided “as is”. Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy and reliability of contents of this document. AAT reserves the right to revise this document or withdraw it at any time without prior notice.

AAT has no control of how customers choose to use their product. The AXON Intelligent Vehicle Interface is designed to enhance safety and efficiency. Any misuse by any customer, or any malicious intent to harm another person that may arise from the use of any of AAT’s products or services is solely the responsibility of the user or end consumer and AAT does not take responsibility nor acknowledge any assistance for any accused actions.

AAT reserves the right to sell its product to any party and to sell any protocols associated with its products to any party.

Like all other electrical components in the vehicle, the AXON Unit does have the potential to discharge the vehicle battery if the vehicle is left unused for a long period of time. AAT holds no responsibility for any events that may arise if such a situation does occur.

AAT 12 month limited warranty.

Upon Purchase, AAT Warrants that the AAT AXON Intelligent Vehicle Interface is free from any defect in material and worksmanship.

The warranty period for the AXON Intelligent Vehicle Interface is (12) twelve months from the date of purchase, unless an extendible warranty has been purchased. In this case the warranty period will be extended on the agreed upon time frame.

During the warranty period, AAT will, at its option repair or replace the defective product free of charge. Replacement product may be either new or remanufactured or refurbished. However if AAT determines that warranty cannot be applied, the purchaser will be billed for the repair and shipping.

The warranty does not cover re-installation should the AXON intelligent vehicle interface be in full working order and need only to be repositioned, due to weak signal strength or for any other reason.

Claim Procedure: In order to obtain warranty performance, return the defective unit to AAT with transportation charges pre-paid

Maintenance and Service may only be obtained through AAT.

This warranty covers normal customer use and does not cover defects or damage to any product which, in the sole opinion of AAT, has been subject to: improper storage, exposure to moisture or dampness, exposure to fire, sand, dirt, windstorm, lightning, or earthquake; to theft, battery leakage, unauthorized modification, misuse, neglect, abuse, misapplication, accident, alteration, improper installation, maladjustment, of consumer controls, or abnormal operating conditions, or which has been attributable to acts of God. This warranty does not cover defects or damages caused by improper or defective function of the carrier system or by inadequate signal reception by the antenna. Removal and Re-installation costs are not covered by this warranty. Any type of installation which is not performed by AAT or which is not accomplished in accordance with AAT installation instructions, published by AAT, will void the warranty. Damage caused by a repair or an attempt to repair by other than AAT will void the warranty.

In no event shall AAT be liable for incidental, special, or consequential damages, direct or indirect, loss of anticipated benefits or profits, loss of use of it’s product, resulting from the use of it’s product, or it’s enhancements, or arising from any breach of this warranty.

For products being returned to AAT or authorized service centres, the service provider/retailer/dealer shall prepay shipping charges, taxes, duties, insurance. AAT shall have no risk for loss or damage during this shipment

NOTE: As warranty is automatically registered, no further action is required by the consumer.

Contact AAT 

If you ever need to call AAT Customer Care, you will need to provide specific information about your vehicle and AXON Intelligent Vehicle Interface unit. Please have all the equipment and information ready when you call. If an AAT representative asks a specific question about your product or vehicle, you will have it ready for quick reference. 

AAT Customer Care Canada

Tel. 1 (855) 692 4756